Contact Escort Aura Support

Welcome to the Escort Aura Help Center.

We are dedicated to providing a seamless, high-performance platform for our advertisers and visitors. Whether you are an independent advertiser needing assistance with your profile or a user reporting a technical issue, our support team is here to ensure the site operates smoothly.

Please Read Before Contacting Us: Escort Aura is an online advertising directory only. We are a technical platform that hosts listings; we are not an agency, a booking service, or a dispatch center.

To ensure your inquiry is routed to the correct department and receives a timely response, please review the guidelines below.

What We Can Help You With

Our support channels are open for the following administrative and technical requests:

  1. Advertiser Support:

    • Updating photos, rates, or service details on your existing profile.

    • troubleshooting login issues or account access problems.

    • Requesting the removal or temporary deactivation of your listing.

    • Inquiries about “Verified Badge” status or the verification process.

  2. Business & Advertising:

    • Inquiries about premium banner placement or featured spots.

    • Partnership opportunities for local businesses in Zirakpur, Mohali, or Panchkula.

  3. Technical Reporting:

    • Reporting broken links, image loading errors, or site glitches.

    • Flagging fake profiles, stolen photos, or suspicious activity (Please include the Profile URL).

  4. Legal & Privacy:

    • Data deletion requests (GDPR/Privacy compliance).

    • Copyright infringement notices (DMCA).

What We CANNOT Help You With

Important: If you message us regarding any of the following, you will not receive a response.

❌ Booking Requests: We do not know the advertisers personally. We cannot “book” a date for you. You must contact the advertiser directly using the phone number or WhatsApp button on their profile page.

❌ Service Inquiries: Do not ask us about specific services, rates, or availability. These details are managed entirely by the independent advertisers.

❌ Personal Recommendations: We are a neutral platform. We do not offer recommendations, reviews, or “vouch” for specific individuals beyond our standard identity verification.

❌ Complaint Arbitration: We do not mediate personal disputes or refund requests for offline interactions. Your arrangements are strictly between you and the advertiser.

Get in Touch

For all valid inquiries listed above, please contact our team. We aim to respond to all technical and business tickets within 24–48 hours.

Email Support: [email protected] (Please allow up to 48 hours for a response during weekends.)

Official Business Hours:

  • Monday – Friday: 10:00 AM – 6:00 PM (IST)

  • Saturday: 11:00 AM – 4:00 PM (IST)

  • Sunday: Closed (Automated monitoring only)

Privacy & Safety Note

Your privacy is our priority.

  • We do not store your email address for marketing purposes.

  • We do not share your contact details with any advertisers or third parties.

  • All correspondence with the Escort Aura support team is encrypted and confidential.

If you are reporting a safety concern or a fake profile, your identity will remain strictly anonymous. We encourage our community to help us keep the platform clean and safe.

Thank you for choosing Escort Aura.

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